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Reduce support costs with OHC

End-to-end automation

OHC dramatically reduces costs and optimizes operations by automating labor-intensive and error-prone tasks.

  • Link all of your services into a unified system.
  • Quickly adapt offerings with minimal implementation costs.
  • Offer a single point of integration for sign-up applications, billing, provisioning and other operational support systems.

These improvements will reduce operating costs by as much as 90% and free administrators for higher margin tasks such as the introduction of new services.

Cut customer support calls and costs

Sitepak's solutions are built upon over 10 years of hosting experience, tailored specifically to large service providers.

With Sitepak OHC, three layers of control panels simplify hosting management.

OHC offers customers an integrated set of features delivered through an easy-to-use web-based control panel that enables your customers to completely manage their hosting services on their own.



In the rare case where a customer does contact support, personnel can quickly bring up a customer’s profile, verify all their services and guide the customer through their control panel usage.

This means that
  • Support can be provided by a minimal number of non-technical staff.
  • Time required per call is greatly reduced.

Support demands can turn a service provider into a call center, demanding an enormous overhead cost. OHC reduces those costs approximately 70% while increasing customer satisfaction, bringing you maximum utilization and revenues.

Easy, powerful integration

With OHC, you can rapidly and easily automate your service provisioning and create an efficient and flexible system capable of meeting the constantly evolving demands of a service provider. Sitepak OHC builds upon servers and processes already in-place instead of requiring a costly and difficult migration

Our solutions work with any existing or planned infrastructure:
  • Services: Any IP-based service can be automated.
  • OSS: Any operating system can be integrated.
  • Packages: Create the packages that your customers want. Personal, shared, virtual private servers, dedicated servers, or hybrid offerings.

OHC allows each end-user’s service package to be distributed across several specialized servers. This simplifies securing operations, maximizes 3rd party license revenues, and provides a more secure, simple, and scalable infrastructure.

Only OHC gives you the tools that you need to reduce your operations costs and focus on growing your business. Contact us today to set up a demo and see the benefits for yourself.

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